Frequently Asked Questions



1. What is the price and availability for keys and locks?
Keys are $9.95 each and locks are $24.95 each and must be paid for in advance via credit card. Call customer service at 1-800-323-8181 for all other replacement part pricing.

To find the key number you need, check the number on the existing key or face of lock. To order a replacement lock, please provide the item number of the product

Call MMF at 1-800-323-8181 for availability.
2. How can I find part numbers?
Please search the MMF website using key words to locate the part numbers.

If you continue to have difficulty locating the part number, please contact MMF customer service at mmf@mmfind.com or call 1-800-323-8181
3. How Do I find information about products?
Please search the Search functionality on the MMF website using key words. If you are still unable to locate, please feel free to contact us at mmf@mmfind.com or call us at 1-800-323-8181
4. How do I get key replacements?
Please complete the replacement parts order form that is located on the MMF website.
5. Where can I purchase additional components for the key cabinets?
Additional components for MMF key cabinets can be purchased through your local distributors
6. How do I set the combination lock and/or simplex lock? Can I change the setting for the combo lock more than once?
 
If you continue to have difficulty, please feel free to contact us at mmf@mmfind.com or call 1-800-323-8181
7. What types of refills are used on Wedgy® Pen and/or Kable® Pens? Where can I purchase them?
Wedgy® Pens use Standard Ballpoint Refills (item numbers 25810208 and 258010104).
Kable® Pens use Jumbo Jogger Refills (item numbers 258030108, 258030204, 258030304, and 258401R04).
Refills for these products are widely available through your local distributors.
8. How do I change the refill on the Kable® Pen?
Kable Pen - Changing Refills Instructions.pdf

If you still have questions, please contact us at mmf@mmfind.com or 1-800-323-8181
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