Frequently Asked Questions
|1. What is the price and availability for keys and locks?|
|Keys are $9.95 each and locks are $24.95 each and must be paid for in advance via credit card. Call customer service at 1-800-323-8181 for all other replacement part pricing.
To find the key number you need, check the number on the existing key or face of lock. To order a replacement lock, please provide the item number of the product
Call MMF at 1-800-323-8181 for availability.
|2. How can I find part numbers?|
|Please search the MMF website using key words to locate the part numbers.
If you continue to have difficulty locating the part number, please contact MMF customer service at email@example.com or call 1-800-323-8181
|3. How Do I find information about products?|
|Please search the Search functionality on the MMF website using key words. If you are still unable to locate, please feel free to contact us at firstname.lastname@example.org or call us at 1-800-323-8181|
|4. How do I get key replacements?|
|Please complete the replacement parts order form that is located on the MMF website.|
|5. Where can I purchase additional components for the key cabinets?|
|Additional components for MMF key cabinets can be purchased through your local distributors|
|6. How do I set the combination lock and/or simplex lock? Can I change the setting for the combo lock more than once?|
If you continue to have difficulty, please feel free to contact us at email@example.com or call 1-800-323-8181
|7. What types of refills are used on Wedgy® Pen and/or Kable® Pens? Where can I purchase them?|
Wedgy® Pens use Standard Ballpoint Refills (item numbers 25810208 and 258010104).
Kable® Pens use Jumbo Jogger Refills (item numbers 258030108, 258030204, 258030304, and 258401R04).
Refills for these products are widely available through your local distributors.
|8. How do I change the refill on the Kable® Pen?|
Kable Pen - Changing Refills Instructions.pdf
If you still have questions, please contact us at firstname.lastname@example.org or 1-800-323-8181